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SKY Energy
SKYR-251 / Consumer Portal Company Admin – Consumer Portal Admin descriptions on cards have been updated.
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If utilizing Agvance version 7.0.26030 or higher, review Change Inventory Status for instructions on tank transfers.
To avoid duplication errors in Agvance, utilize the following procedures to transfer Company and Customer Owned Tanks. Cu...
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SKY Admins have access to the Consumer Portal Management Tool featuring the Online Payments Page found under Consumer Portal in SKY Admin.
Select SETUP on the Online Payments card to view Consumer Portal Merchant IDs.
Quickly ac...
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Consumer Payment Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Notifications Page. Send notifications to Consumer Payment Portal users by selecting the + New Notification icon. Choose the recipie...
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Consumer Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Consumer Portal User Maintenance Page. View customers' Email addresses used to sign up with on the Portal and associated Energy Force Customer ...
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Consumer Portal SKYR- 128 / Tank on Hold — If a tank is on hold or a pending order exists in Energy Force, the Order option will be disabled on the Consumer Portal.
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The Safety Form feature allows users to document details related to a suspicion of a leak or interruption of service call. Once documented, the record can be tracked to completion or resolution of the reported issue.
Each form can be track...
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SKYR-103 / Schedule Layer Styles – Styles for the schedule layers and the tank layers should display as expected. Note: The initial style application on layers remains and will start in the boxes state. The styles will reapply as needed ...
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Consumer Portal EFW-1617 / Consumer Portal User Maintenance Page – Consumer Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Consumer Portal User Maintenance Page. View customer's Email addresses used...