Equipment Types
This is to indicate the type of Equipment (or description of equipment) being serviced.
- From the EnergyService menu, select Equipment.
- Choose Equipment Types and press Ctrl+C to create.
- The Equipment Type code will automatically be assigned once saved.
- Enter a Description and press the Down Arrow or F4 to create new line.
- Press Ctrl+Q to save.
Fuel Types
If the type of equipment being serviced uses a Fuel Type such as Propane or Fuel Oil, enter a Fuel Type to tie to the equipment.
- From the EnergyService menu, select Equipment.
- Choose Fuel Types and press Ctrl+C to create.
- RRN will be automatically assigned once saved.
- Enter the Fuel Type Description.
- In the bottom portion, enter the information related to the Fuel Type.
Sort/Description Table
- Press Ctrl+C to create.
- The Sort number will be automatically assigned.
- Enter a Description.
- Select the Field Type from the drop-down (Date, Time, Checkbox, Choices, Text).
- Enter Possible Values.
- Check the Required? option if this item is required to be filled out when setting the Equipment on the customer.
- Check the Show on W.O.? to show this information on the Service Order.
- Press Ctrl+Q to save.
- Do this for each Fuel Type. Press the Down Arrow or F4 to add a new line.
Equipment
Equipment can consist of items being sold or what is present at a customer site being serviced.
Below is where the Equipment Types, Fuel Types, and Related Parts will be tied.
The top section will cross-reference the Description with the Equipment and Fuel Type.
- From the EnergyService menu, select Equipment.
- Choose Equipment press Ctrl+C to create.
- RRN will be automatically assigned once saved.
- Enter the Description of the Product (this can be the same as the Equipment Type).
- Press F5 to select the Type of Equipment.
- Check the Warranty option if this item is under warranty.
- Press F5 to select the Fuel Type related to this piece of Equipment.
Note: If selling a water heater for propane and for fuel, both types will need entered. - Press Ctrl+Q to save.
The bottom section will link the possible parts related to a piece of equipment cutting down on the number of times the same information needs entered.
- Press Ctrl+C to create.
- Sort will be automatically assigned once saved.
- Enter a Description of parts related to equipment to be installed.
- Select the Field Type from the drop-down list (Date, Time, Checkbox, Choices, Text).
- Under Possible Values, enter the options available when selecting this piece of equipment.
- Check Required? if this part is required for this piece of Equipment.
- Check Show on W.O.? to show this part on the Service Work Order.
- Repeat these steps for each piece of equipment.
Note: In the bottom section, the options set up under Fuel Types will now be included for this piece of Equipment and related parts.