Updated Articles

  1. Meter / RTM

    To attach a meter to a tank: From the Master Menu, select Customer Menu . Choose Customer Maintenance . On the Customer Maintenance window, select Tank Info . On the Tank Information window, choose Set Up Meter/RTM . ...
  2. Monitor / Tank Swap Process

    If a monitor is switched to a new customer tank in Energy Force, or a different monitor is being applied to a tank, the following steps will need to be made to ensure the transfer is completed properly. Access the tank monitor website prio...
  3. Inventory Setup

    Remote Tank Monitors Remote Tank Monitors must exist in the Tank and Meter Inventory program before they can be applied to a customer tank. Navigate to Main Menu / Tank and Meter Inventory Menu / Tank/Meter Maintenance . Press Ctrl+C to c...
  4. Apply Tank RRN Setup Values to Online Monitor Programs

    Once monitors have been set up in Energy Force, the customer number and tank RRN values located at the top of the Tank Info screen will need to be applied to the corresponding online Remote Tank Monitor program so percentage values import into...
  5. Required RTM Maintenance Tables

    Prior to adding Remote Tank Monitors to a customer tank, the following maintenance tables must exist in Energy Force. Meter Types A support representative will assist with the setup of this table if the RTM type does not exist. Meter Type numb...
  6. EnergyTrack Videos

  7. Training

    Our training consultants will match your training needs, budget, and timeframe with an option that is both comprehensive and cost-effective. Training Options/Formats  Training is particularly helpful when a new module or business process is int...
  8. January 2025 Release Notes

    Consumer Portal SKYR- 303 / Portal Settings Dark Mode –  Dark mode is no longer an option on the Portal.  
  9. Product Delivery - Cylinder Exchange

    Selecting Misc . Sale on the Customer/ Tank screen will give the ability to create an Invoice for any non-pumpable item whether a product is pumped or not. Once on the Invoice screen, select the Choose button to indicate the item nee...
  10. Load / Unload Truck - Cylinder Exchange

    Select Load / Unload Truck . Select Choose  to select the Storage Location . Enter the number of cylinders from the Storage Location in the L oad or Unload  fields. Select Continue . Select OK on the T ransfer Successful message...