Updated Articles

  1. Orders - SKY Energy Updated

    Overview A listing of all Energy Product Delivery Orders (PDO) is available in SKY Energy. The list can be narrowed down by selecting the Filter icon and entering a filter criteria or or any grid cell with the search bar located in the head...
  2. Map - SKY Energy Updated

    A visual of all tanks is available in SKY Energy. Enter a City or Zip Code in the Select a Location window and select Set Default Location to load map data. This is the default location the map loads to when opening the Map tab, but ...
  3. Tanks - SKY Energy

    SKY Energy is currently only available to Agvance customers.  Energy Force customers should continue to add tanks in Energy Force, not through SKY Energy at this time. Overview A listing of all Tanks is available in SK...
  4. Creating a Proposal from a Service Order

    Creating a Proposal from a Service Order gives the ability to enter items that will be used to complete the Service Order and provide the customer with a cost estimate. While on the Service Order screen, highlight the Service Order# an...
  5. Creating a Proposal from the Customer Screen

    Select the Customer from the Customer Maintenance screen. Choose Proposals . If a Proposal already exists for this customer, it will be present on the Proposal screen.   Select Create to create a new Proposal. If this is the f...
  6. Audit Log

    Audit Log Fields To access the Audit Log, navigate to Main Menu / Supervisor Menu / Processes / Audit Menu / Audit Log . Division – Entering a Division range such as 1 to 1 will allow the audit log to retrieve data f...
  7. Purge Journal

    Prior to purging a Sales Journal, it is important to note that certain rules apply to the types of journals that can be removed from Energy Force. Journals that can be purged: Payment Posting Journals  If an eCommerce Payment Journal is purg...
  8. Statement Update

    This process is for fixing the statement date and balance to reflect the correct month.  Example: A company forgot to update the prior month when they last ran statements.  The last statement date and balance will be incorrect when run...
  9. Mass Update Monitor Threshold

    Update many monitor thresholds at once by running the Update Monitor Threshold utility located at  Supervisor Menu / Processes / Utility Menu / Update Monitor Thresholds . When the button is selected a warning that the utility will update all...
  10. Set Up a Vendor

    Set up a different code for each vendor to track. Print a Vendor List, Vendor History, or Vendor History By Contract report by vendor number from the Propane Storage Report Menu . From the Propane Storage Menu , select Maintenance Files . Ch...