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Connect to server for customer in question. Open Energy Force . Navigate to Supervisor Menu . Choose Maintenance Menu . Then select Maintenance Tables . Select Driver . Select the Edit/Create option under Mode . Choose t...
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Note : This information must be set up in Energy Force before the truck can be used to make deliveries.
From the Master Menu, select Bulk Truck Delivery .
Then select Truck Maintenance .
On the Energy...
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Created On: 12/19/2023
in Knowledge Base EnergyTrack From the Energy Force main page, navigate to Supervisor Menu\Maintenance Menu\Energy Track Menu\Truck Inspection Template . While in the Truck Inspection Template table, press Ctrl+M to go into Modify mode. Scroll down to the line below the ...
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Customer Maintenance\History Inquiry A copy of the invoice from Energy Track can be printed– click on the Image(s) button in the lower left corner, a preview window will come up, select View Entire Image in order to print. To prin...
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Consumer Portal EFW - 1380 / Required Fields on Payment Method — When entering a payment method, First Name , Last Name and Zip Code display with red asterisks to alert the user those fields should be filled out b...
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Energy Force BRUT-301 / Monitor Information not Showing on Tank if Consumption Meters Attached – Monitor information shows on the tank screen as expected when there is also a consumption meter tied to the tank. BRUT-581 ...
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BRUT-820 / Network Layering – Network layer is either loaded or confirmed not to exist prior to loading remaining layers to reduce\eliminate hang ups, white screen and tanks not rendering correctly. ...
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Created On: 11/30/2023
in Energy Force Status Details November 30, 2023 Windows Update Impacting Printers A recent Windows update appears to be causing issues with printers by resetting printer ports. The printer setup appearance also changes so the printer looks like an HP printer. It has...
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Consumer Portal EFW-1550 / Recognizing Zip Codes on Payments — Payment Rejected by Gateway error should be resolved. Any user getting the ‘Payment Rejected by the Gateway’ error needs to review the saved payment met...