Updated Articles

  1. Reports Updated

    Customer List Menu Customer List – This gives the ability to print a customer list based on Customer Type , Delivery Type , or Price Code . Complete Information – Everything entered on the Customer screen displays for all customers. ...
  2. Orders - SKY Energy Updated

    Overview A listing of all Energy Product Delivery Orders (PDO) is available in SKY Energy. The list can be narrowed down by selecting the Filter icon and entering a filter criteria or or any grid cell with the search bar located in the head...
  3. Add Tank to Customer Account

              Pressing  Tab moves through the fields. Step 1: Tank Info Press Ctrl+C or select Create . In the Co Owns field, enter Y for company-owned or N for customer-owned. If Y is entered, highlight...
  4. 19.1.2.0 | 03.24.2026 New

    Energy Force SKYR-499 / Journals Not in Master Clear File  –  Journals can only be accessed by one user\session at a time.  If a second user\session attempts to select a journal  that is already open then a message will be given stating the...
  5. Printer Recalibration after Changing Paper

    Go to Settings / Bluetooth and devices / Printers & scanners . Select the  Cognitive Advantage 4 inch2 printer. Note: If using the stylus that came with the truck computer, hold the button on the side of the stylus then choose the Printer...
  6. Energy Force Newsletter March 2026

    Summer Fills & Contract Prioritization with OptimizerPlus+ | Draw a Boundary in EnergyMap | Purchase Order Number on Call-in Screen | Mark your calendars for September | Non-Pumpable Price Entries | Additional Fields on Safety Forms | Monitor Warn...
  7. Map - SKY Energy

    A visual of all tanks is available in SKY Energy. The initial open of SKY Energy / Map will require the Default City  or Zip Code to be entered before the filter pane will collapse.  After the initial entry, this information...
  8. Version 1.4.8.3

    SKYR-1198 / Energy Map Updates   – When generating a route on the map using a truck that has an existing schedule, an option to create an additional run or to replace the existing schedule has been corrected. Why  – Additional run was not w...
  9. Can't Print in EnergyTrack

    What to do if you cannot print in EnergyTrack. This applies to the Cognitive Advantage printer. Beginning Steps Make sure that the driver has the handheld in the truck/cradle, connected to Wi-Fi, and truck turned on and run...
  10. Panasonic Toughpad

    Power Application Buttons Volume controls Windows button Screen lock rotation button Power indicators (battery, Drive status, truck computer power) USB, HDMI and Headset ports Camera & Microphone Power port Stylus Turning the Toughp...