Updated Articles

  1. Call In Delivery - Propane

    The Call In Delivery screen displays customer tanks that have been logged in the Call In system of Energy Force.  Call In Deliveries can be made from the Call In Delivery screen or by selecting the customer tank in Scheduled or Unscheduled ...
  2.  Scheduled Delivery - Propane

    The Scheduled Delivery program displays scheduled deliveries generated from Energy Force (via Optimizer, EnergyMap, etc.).   Overview Each schedule is listed by Truck/Run number and Scheduled Delivery  Date in the left side of the scre...
  3. Updating Prices on Contract Overage Gallons

    Energy Track allows Drivers to update the Prices on Contract Overage Gallons. RET Option 42 is automatically added the first time a download is created or by accessing the RET Options at Supervisor Menu / Maintenance Menu / Energy Track Menu /  R...
  4. Recurring Billing

    Recurring Billing enables a fixed fee to be automatically charged to a customer’s account on a regular schedule—whether monthly, quarterly, semi-annually, or annually—for services like meter reading, monitor fees, or appliance maintenance contract...
  5. Route Reports

    Use Route Reports to print route scheduling reports/lists for customers found at Main Menu / Route Scheduling . Each report has an explanation at the bottom to indicate what the report will contain. For more information see Management Reports ...
  6. Posting Passwords

    Posting Passwords A posting password gives the ability to re-enter a sales, payment, or void journal to add additional items throughout the day.  Some exceptions to adding additional items include: If the sales journal has been ...
  7. Process Safety Update Program

    This is to be processed when Duty to Warn documentation is mailed to customer accounts. From the Main Menu of Energy Force, navigate to Supervisor / Process / Utility Menu .  Select Safety Date  Update . Enter the Division (or...
  8. Message Board

    The Message Board is designed to allow sharing of information with regard to Energy Force and Re-Engineered EnergyTrack. Create messages used by the office or send these messages to the handheld units (Toughbook users only) for the drivers. Press...
  9. Changing a Customer’s Division

    Optionally change a selected customer’s division which is the unique identifier for a location responsible for inventory, customers, and finances. A customer’s division would need to be changed if the customer was entered into the wrong divis...
  10. Print Contract Forms

    Energy Force has the ability to print Contract Forms from the Contract  screen at Main Menu / Customer Maintenance and select the Customer. These contracts print only 1 at a time and are written to the Reports  folder.  If there is a need to...