New Articles

  1. Orders - SKY Energy

    A listing of all Energy Product Delivery Orders is available in SKY Energy. The list can be narrowed down by selecting the Filter icon and entering a filter criteria or or any grid cell with the search bar located in the header. When typing, the...
  2. Gateway Payment Reconciliation Report

    The Payment Reconciliation Report was created for Payment Integration and Consumer Portal customers. View all transactions made through Energy Force or a connected NMI account and compare and reconcile with NMI transactions, view failures and othe...
  3. Print Contract Forms

    Energy Force has the ability to print Contract Forms from the Contract  screen at Main Menu / Customer Maintenance and select the Customer. These contracts print only 1 at a time and are written to the Reports  folder.  If there is a need to r...
  4. SKY Energy October 2024

    – Key Highlight SKYR-494 / Customer Name Link – View more Customer details by selecting the Customer name link  on the Tank grid to open that specific Customer’s SKY Customer Overview page.  SKYR-507 / Tank Grid Columns Added – New...
  5. October 2024 Release Notes

    Consumer Portal SKYR- 367 / Consumer Portal Sign In –  The Consumer Portal Sign In / Create Account screen has been updated with the following changes: Inline validations. Forgot your password? now shows on the Sign In ...
  6. Tanks - SKY Energy

    A listing of all Tanks is available in SKY Energy. The list can be narrowed down by selecting the Filter icon and entering a filter criteria or search by ID , Name , Address , or City and State in the Search Customers bar located in the h...
  7. OptimizerPlus FAQs

    Q. At the end of Summer Fill is it common for the Routes to be ping-ponging Drivers around? A. This issue often arises when Drivers are not compliant during previous summer fill schedules. Check the tanks in question to see if previously schedu...
  8. EnergyTrack Redesign

    Coming Soon! EnergyTrack Redesign is currently in a Beta phase with a rollout date still being determined.   EnergyTrack has a new look and feel.  Update to the new version in Energy Force by navigating to Main Menu / ...
  9. September 2024 SKY Energy Release Notes

    SKY Admin – Consumer Portal SKYR- 447 / Payment Types Accepted   — Select  Accepted  or  Disabled Budget and/or Contract P ayment Types at SKY Company Admin / Consumer Portal / Online Payments if on Energy Force version 17.283. Choosing...
  10. August 2024 Release Notes

    Consumer Portal SKYR- 430 / Tank Description  —   A new column has been added to the Tank Table called Tank Description to help differentiate between tanks. ...