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Energy Force
SKYR-58 / Purchase Order Number Field on Call-in Screen – A Purchase Order number can be entered in the PO Number field on the Call-in screen and will carry through to manual sales posting and EnergyTrack. When a t...
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Energy Force SKYR-1037 / Agvance Preference Page – Settings for Customer Sync and Tank Import Sync for Agvance have been moved from System Settings to Supervisor Menu / Set Up Options / Agvance Setup Menu . The API Settings are also ...
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Energy Force
SKYR-908 / Department Lookup – Lookup function for Department in Billing Entry for Recurring Billing works as expected.
Why – The available Department lists were not displaying as expected. When/Where –...
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The Optimizer schedules tanks differently based on tank type. Understanding how each type behaves—and what the Optimizer needs to make good decisions—will help you trust the schedule and know when manual intervention may be necessary. This articl...
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SKYR-1085 / Energy Map Updates – Licensing requirement for the Energy Map has been removed. Tanks on Hold with an active call in can now be scheduled on the Energy Map with a a message that alerts the tank is on hold. Schedules will ...
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Created On: 12/10/2025
in Education eLearnings
Welcome to Degree Day and K-Factor Basics eLearning. This course familiarizes you with Degree Days and K-Factors and how they work within Energy Force.
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If a delivery billed in a prior month was entered with the wrong price, correct it by issuing a credit for the original invoice and rebilling at the correct price. Do not change the gallons—the delivery was correct. Only the price is being adjuste...
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Review the information provided below and contact the SSI Support team with any questions related to EnergyTrack.
EnergyTrack Videos EnergyTrack Videos
EnergyTrack Welcome and Orientation (Propane and Refined Fuel are identical)
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Energy Force
SKYR-64 / Additional Fields on Safety Forms – Safety Forms now include Customer Type , Delivery Type and Co Owns when printed. Also, a Description field has been added when the Entry Method of Other is selected, thi...
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Setup Steps Two system settings will need updated at Supervisor Menu / Set Up Options / Agvance Setup Menu / Agvance Preferences . The API Settings, also found in the Agvance Setup Menu, will need filled in as well. ImportCustFro...