New Articles

  1. 17.273 | 04.23.2024 New

    Energy Force SKYR-85   / Default Payment Device Option  –  When selecting a payment device to process a payment, users can choose to set the device as a default device and will automatically be selected for future payme...
  2. Energy Force Management Tool - SKY Admin New

    SKY Admins have access to the Energy Force Management Tool featuring the Online Payments Page found under Energy Force in SKY Admin. Select SETUP on the Online Payments card to view Consumer Portal Merchant IDs and quickly access the Consumer...
  3. Energy Force Notifications - SKY Admin New

    Consumer Payment Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Notifications Page.  Send notifications to Consumer Payment Portal users by selecting the  + New Notification icon. Choose t...
  4. Energy Force User Maintenance - SKY Admin New

    Consumer Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Consumer Portal User Maintenance Page. View customer's  Email  addresses used to sign up with on the Portal and associated Energy Fo...
  5. April 2024 SKY Energy Release Notes

    SKY Energy SKYR-147 / Purchase Order # – SKY Energy can now store and process a standing PO #. A field has been added to the Additional Details section of a Tank to record a Purchase Order Number .  A user right is required to modi...
  6. Energy Force / Agvance Tank Transfer Procedure

    To avoid duplication errors in Agvance, utilize the following procedures to transfer Company and Customer Owned Tanks. Customer Owned Tanks (Co Owns = No) Open Agvance Energy to select the tank to be transferred in Energy Force by c...
  7. April 2024 Release Notes

    Consumer Portal SKYR- 128 / Tank on Hold  —   If a tank is on hold or a pending order exists in Energy Force, the  Order option will be disabled on the Consumer Portal.
  8. Tank Information Videos

  9. 17.271 | 04.01.2024

    Energy Force SKYR-57  / Purchase Order # –  Energy Force can now store and process a standing PO #. A field has been added to the right of Special Delivery Instructions on the Tank screen to record a Purchase Order Number ....
  10. Safety Forms User Guide

    The Safety Form feature allows users to document details related to a suspicion of a leak or interruption of service call.  Once documented, the record can be tracked to completion or resolution of the reported issue. Each form can be ...