New Articles

  1. Traveling to an SSI Office

    Traveling to SSI – Shelbyville 140 E. South 1st Street Shelbyville, IL 62565 Shelbyville is located on the intersection of Routes 128 and 16 in central Illinois and is approximately 2.5 hours from the St. Louis airport, 3.5 hours south of Ch...
  2. K-Factor Calculator

    Download the K-Factor Calculator here: K Factor Calculator.xlsx ...
  3. Consumer Portal Management Tool - SKY Admin

    SKY Admins have access to the Consumer Portal Management Tool featuring the Online Payments Page found under Consumer Portal in SKY Admin. Select SETUP on the Online Payments card to view Consumer Portal Merchant IDs. Quickly ac...
  4. Consumer Portal Notifications - SKY Admin

    Consumer Payment Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Notifications Page.  Send notifications to Consumer Payment Portal users by selecting the  + New Notification icon. Choose the recipie...
  5. Consumer Portal User Maintenance - SKY Admin

    Consumer Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Consumer Portal User Maintenance Page. View customers'  Email  addresses used to sign up with on the Portal and associated Energy Force  Customer ...
  6. Tank Information Videos

  7. Safety Forms User Guide

    The Safety Form feature allows users to document details related to a suspicion of a leak or interruption of service call.  Once documented, the record can be tracked to completion or resolution of the reported issue. Each form can be track...
  8. Version 1.4.7.9

    SKYR-103 / Schedule Layer Styles   – Styles for the schedule layers and the tank layers should display as expected.    Note: The initial style application on layers remains and will start in the boxes state. The styles will reapply as needed ...
  9. Version 1.4.7.8

    BRUT-873 / Map Loading   – Improvements have been made to speed up the map loading time.  Parallel Load is off by default allowing for sequential loading of layers. If loading layers in parallel, check mark this setting before loading the map.  ...
  10. Voiding Invoices for Deliveries to Budget Billing Tank

    Budget Billing Invoices are automatically marked as paid when Budget Billing Product Delivery Orders are invoiced.  Accounting does not allow paid Invoices to be voided, so when an error on quantity, price, or customer occurs on a Budget Billing Inv...