Consumer Payment Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Notifications Page.
Send notifications to Consumer Payment Portal users by selecting the + New Notification icon.
Choose the recipient from a drop-down list (select one, multiple, or all users), enter a required email Subject and Message, and click Send to send the email notification or Cancel to discard and return to the Notifications page. A confirmation stating Notification Sent displays and the message is now listed under Sent Notifications.
All sent notifications are viewable and searchable from the Notifications Page and viewable by the SKY user who sent them.
Customers can view the notification in their email inbox.